{"id":3354,"date":"2024-03-19T15:00:40","date_gmt":"2024-03-19T14:00:40","guid":{"rendered":"http:\/\/cfdt-spie.com\/?p=3354"},"modified":"2024-03-19T15:29:34","modified_gmt":"2024-03-19T14:29:34","slug":"intelligence-artificielle-ia-chez-spie-ics","status":"publish","type":"post","link":"https:\/\/cfdt-spie.com\/?p=3354","title":{"rendered":"Intelligence Artificielle (IA) chez SPIE ICS"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"661\" height=\"52\" src=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/CFDT-IA-meme-pas-peur-2.png\" alt=\"\" class=\"wp-image-3396\" style=\"width:476px;height:auto\" srcset=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/CFDT-IA-meme-pas-peur-2.png 661w, https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/CFDT-IA-meme-pas-peur-2-300x24.png 300w\" sizes=\"auto, (max-width: 661px) 100vw, 661px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Le 15 f\u00e9vrier 2024, \u00e0 l\u2019occasion d\u2019une r\u00e9union du C.S.E (Comit\u00e9 Social \u00c9conomique) de SPIE ICS, les repr\u00e9sentants des salari\u00e9s ont d\u00e9clar\u00e9 un d\u00e9lit d\u2019entrave (*) \u00e0 l\u2019instance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En effet les salari\u00e9s ont tous re\u00e7us un courriel les informant que SPIE ICS mettait \u00e0 disposition une&nbsp;interface s\u00e9curis\u00e9e d&rsquo;acc\u00e8s&nbsp;\u00e0 <strong>l&rsquo;intelligence artificielle, \u00ab&nbsp;Orion&nbsp;\u00bb.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Pour rappel le code du travail est clair concernant l\u2019introduction de nouvelles technologies&nbsp;:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.legifrance.gouv.fr\/codes\/article_lc\/LEGIARTI000031085911\/2016-01-01\" target=\"_blank\" rel=\"noreferrer noopener\">Article L2323-29<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ab&nbsp;Le comit\u00e9 d&rsquo;entreprise est inform\u00e9 et consult\u00e9, pr\u00e9alablement \u00e0 tout projet important d&rsquo;introduction de nouvelles technologies, lorsque celles-ci sont susceptibles d&rsquo;avoir des cons\u00e9quences sur l&#8217;emploi, la qualification, la r\u00e9mun\u00e9ration, la formation ou les conditions de travail.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nous avons conscience que cette nouvelle technologie, dont tout le monde parle, va r\u00e9volutionner le monde du travail. Comme pour la <strong>r\u00e9volution industrielle du XIX si\u00e8cle<\/strong> , qui a fait basculer une soci\u00e9t\u00e9 \u00e0 dominante <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Agriculture\" target=\"_blank\" rel=\"noreferrer noopener\">agraire<\/a> et <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Artisanat\" target=\"_blank\" rel=\"noreferrer noopener\">artisanale<\/a> vers une soci\u00e9t\u00e9 <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Commerce\" target=\"_blank\" rel=\"noreferrer noopener\">commerciale<\/a> et <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Industrie\" target=\"_blank\" rel=\"noreferrer noopener\">industrielle<\/a>. L\u2019intelligence Artificielle pr\u00e9sage de profonds bouleversements. Comme les sc\u00e9naristes d&rsquo; Hollywood qui craignent d\u2019\u00eatre remplac\u00e9 par l\u2019IA. (Voir les articles \u00ab&nbsp;Gr\u00e8ve \u00e0 Hollywood :  <a href=\"https:\/\/www.tf1info.fr\/culture\/greve-a-hollywood-pourquoi-l-utilisation-de-l-ia-intelligence-artificielle-fait-elle-trembler-les-comediens-2264794.html\" target=\"_blank\" rel=\"noreferrer noopener\">\u00ab&nbsp;pourquoi l&rsquo;utilisation de l&rsquo;IA fait-elle trembler les acteurs ?&nbsp;\u00bb<\/a>)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">En 2018, la CFDT s\u2019interrogeait sur les r\u00e9organisations et les \u00e9volutions des Technologies de  l\u2019Information  des Communications \u00ab\u00a0T.I.C\u00a0\u00bb La Digitalisation!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"> <\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"795\" height=\"614\" src=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/En-1900.png\" alt=\"\" class=\"wp-image-3392\" style=\"width:466px;height:auto\" srcset=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/En-1900.png 795w, https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/En-1900-300x232.png 300w, https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/En-1900-768x593.png 768w\" sizes=\"auto, (max-width: 795px) 100vw, 795px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\"><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Rien de dire que la peur <strong>n\u2019\u00e9vite pas le danger<\/strong>, mais ne pas associer les parties prenantes sont source d\u2019incompr\u00e9hension et de risque psychosociaux. On apprend que l\u2019outil <strong>ORION IA g\u00e9n\u00e9rative<\/strong> devra \u00eatre utilis\u00e9 qu\u2019a des fins strictement professionnelles et sera enregistr\u00e9  que&nbsp;:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>C\u2018est un service en plein d\u00e9veloppement, il peut y avoir des bugs.<\/li>\n\n\n\n<li>Comme toute IA g\u00e9n\u00e9rative, Orion peut g\u00e9n\u00e9rer des r\u00e9sultats faux appel\u00e9s \u00ab&nbsp;hallucinations&nbsp;\u00bb. Gardez un esprit critique vis \u00e0 vis de ses r\u00e9ponses.<\/li>\n\n\n\n<li>L\u2019usage doit rester strictement professionnel.<\/li>\n\n\n\n<li>SPIE&nbsp;ICS&nbsp;paye le service \u00ab&nbsp;\u00e0 l\u2019usage&nbsp;\u00bb,&nbsp;nous nous r\u00e9servons la possibilit\u00e9 de le couper en cas de d\u00e9passement du budget de test.<\/li>\n\n\n\n<li>Les \u00e9changes conversationnels sont nominatifs et enregistr\u00e9s pendant un mois. Ils peuvent \u00eatre audit\u00e9s pour des raisons de s\u00e9curit\u00e9 ou afin d\u2019am\u00e9liorer le service.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Nous apprenons donc que le service va \u00eatre \u00ab&nbsp;surveill\u00e9&nbsp;\u00bb, que cela co\u00fbte de l\u2019argent, cela sous-entend qu\u2019il peut y avoir des sanctions. Mais quels usages, de quoi parle t&rsquo;on, pour quelles finalit\u00e9s, pour faire quoi ? SPIE se targue d\u2019avoir une politique R.S.E (Responsabilit\u00e9 Sociale des Entreprises). En fait, les salari\u00e9s sont rarement associ\u00e9s au changement. Malheureusement comme dans beaucoup de grandes entreprise cela se traduit par du \u00ab&nbsp;<a href=\"https:\/\/fr.wikipedia.org\/wiki\/Greenwashing\" target=\"_blank\" rel=\"noreferrer noopener\">Greenwashing<\/a>&nbsp;\u00bb. Pour SPIE ICS, la R.S.E est un pr\u00e9texte pour l\u2019accompagnement de ses clients dans la \u00ab&nbsp;d\u00e9carbonation&nbsp;\u00bb et la transition \u00e9nerg\u00e9tique sources de business. Les organisations syndicales sont en ce moment en n\u00e9gociation, afin d\u2019harmoniser le statut social de SPIE ICS nouvellement cr\u00e9er par absorption fusion de ses filiales. Chaque sujet est source d\u2019\u00e9conomies financi\u00e8res et l\u2019on se voit proposer des accords r\u00e9ducteurs. (Temps de travail, M\u00e9daille du travail, frais professionnels,  astreinte, \u00e9galit\u00e9 professionnel, handicap \u2026. ). Et encore cette ann\u00e9e, des augmentations de salaires en dessous de l\u2019inflation et ce malgr\u00e9 des r\u00e9sultats \u00e9conomiques tr\u00e8s positifs. (Voir article N.A.O 2024 \u00ab\u00a0N\u00e9gociations Annuelles Obligatoire\u00a0\u00bb ) Il ne suffit pas de d\u00e9clarer que l\u2019on souhaite \u00ab&nbsp;<strong>Attirer<\/strong>, <strong>Recruter<\/strong> et <strong>Conserver<\/strong>&nbsp;\u00bb les talents, il faut proposer de vraies conditions. Et pas des salari\u00e9s <strong>\u00ab\u00a0Kleenex\u00a0\u00bb<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">SPIE ICS \u00e0 une nouvelle fois bafou\u00e9 les repr\u00e9sentants des salari\u00e9s en ne les <strong>CONSULTANT<\/strong> pas au pr\u00e9alable concernant l\u2019introduction d\u2019une nouvelle technologie. Alors, c\u2019est dans ce contexte social que les repr\u00e9sentants des salari\u00e9s, afin de faire respecter leurs droits, on d\u00e9clar\u00e9s un <strong>d\u00e9lit d\u2019entrave au fonctionnement de l\u2019instance CSE<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La section CFDT SPIE ICS a d\u00e9cid\u00e9 de partager l\u2019\u00e9volution du dialogue social afin de montrer que SPIE n\u2019est pas si R.S.E qu\u2019il l\u2019affiche.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"638\" height=\"244\" src=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Resistance-aux-chagements-2.png\" alt=\"\" class=\"wp-image-3390\" style=\"width:177px;height:auto\" srcset=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Resistance-aux-chagements-2.png 638w, https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Resistance-aux-chagements-2-300x115.png 300w\" sizes=\"auto, (max-width: 638px) 100vw, 638px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ALLER + LOIN AVEC LA CFDT<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"839\" height=\"231\" src=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/CFDT-cadres.png\" alt=\"\" class=\"wp-image-3402\" style=\"width:170px;height:auto\" srcset=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/CFDT-cadres.png 839w, https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/CFDT-cadres-300x83.png 300w, https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/CFDT-cadres-768x211.png 768w\" sizes=\"auto, (max-width: 839px) 100vw, 839px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.cadrescfdt.fr\/actualites\/chatgpt-un-deja-la-cfdt-et-les-cles-du-contrepouvoir\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/www.cadrescfdt.fr\/actualites\/chatgpt-un-deja-la-cfdt-et-les-cles-du-contrepouvoir<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">*<strong>D\u00e9lit d&rsquo;entrave<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans une entreprise, infraction d&rsquo;un employeur qui porte atteinte \u00e0 la mise en place et au bon d\u00e9roulement de la mission des repr\u00e9sentants du personnel et \u00e0 l&rsquo;exercice du droit syndical.<\/p>\n\n\n\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Le 15 f&eacute;vrier 2024, &agrave; l&rsquo;occasion d&rsquo;une r&eacute;union du C.S.E (Comit&eacute; Social &Eacute;conomique) de SPIE ICS, les repr&eacute;sentants des salari&eacute;s ont d&eacute;clar&eacute; un d&eacute;lit d&rsquo;entrave<a href=\"https:\/\/cfdt-spie.com\/?p=3354\" class=\"more-link\">(plus&#8230;)<\/a><\/p>\n","protected":false},"author":8,"featured_media":3412,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[287],"tags":[],"class_list":["post-3354","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-spie-ics-ex-infoservices"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Intelligence Artificielle (IA) chez SPIE ICS - CFDT SPIE ICS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cfdt-spie.com\/?p=3354\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intelligence Artificielle (IA) chez SPIE ICS - CFDT SPIE ICS\" \/>\n<meta property=\"og:description\" content=\"Le 15 f&eacute;vrier 2024, &agrave; l&rsquo;occasion d&rsquo;une r&eacute;union du C.S.E (Comit&eacute; Social &Eacute;conomique) de SPIE ICS, les repr&eacute;sentants des salari&eacute;s ont d&eacute;clar&eacute; un d&eacute;lit d&rsquo;entrave(plus...)\" \/>\n<meta property=\"og:url\" content=\"https:\/\/cfdt-spie.com\/?p=3354\" \/>\n<meta property=\"og:site_name\" content=\"CFDT SPIE ICS\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/CFDT-SPIE-Infoservices-105026597695175\/\" \/>\n<meta property=\"article:published_time\" content=\"2024-03-19T14:00:40+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-19T14:29:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"696\" \/>\n\t<meta property=\"og:image:height\" content=\"348\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"micropro\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@CfdtSpie\" \/>\n<meta name=\"twitter:site\" content=\"@CfdtSpie\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"micropro\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354\"},\"author\":{\"name\":\"micropro\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#\\\/schema\\\/person\\\/f03b48b2bc9af2d03d1f4f09d41cac9f\"},\"headline\":\"Intelligence Artificielle (IA) chez SPIE ICS\",\"datePublished\":\"2024-03-19T14:00:40+00:00\",\"dateModified\":\"2024-03-19T14:29:34+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354\"},\"wordCount\":786,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cfdt-spie.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg\",\"articleSection\":[\"SPIE ICS (ex Infoservices )\"],\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354\",\"url\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354\",\"name\":\"Intelligence Artificielle (IA) chez SPIE ICS - CFDT SPIE ICS\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/cfdt-spie.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg\",\"datePublished\":\"2024-03-19T14:00:40+00:00\",\"dateModified\":\"2024-03-19T14:29:34+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#primaryimage\",\"url\":\"https:\\\/\\\/cfdt-spie.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg\",\"contentUrl\":\"https:\\\/\\\/cfdt-spie.com\\\/wp-content\\\/uploads\\\/2024\\\/03\\\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg\",\"width\":696,\"height\":348},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/?p=3354#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/cfdt-spie.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Intelligence Artificielle (IA) chez SPIE ICS\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#website\",\"url\":\"https:\\\/\\\/cfdt-spie.com\\\/\",\"name\":\"CFDT SPIE Infoservices\",\"description\":\"S&#039;engager pour chacun, agir pour tous\",\"publisher\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/cfdt-spie.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#organization\",\"name\":\"CFDT SPIE INFOSERVICES\",\"url\":\"https:\\\/\\\/cfdt-spie.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"http:\\\/\\\/cfdt-spie.com\\\/wp-content\\\/uploads\\\/2019\\\/11\\\/photo_6823_5ba5b2ed9f884_2.jpg\",\"contentUrl\":\"http:\\\/\\\/cfdt-spie.com\\\/wp-content\\\/uploads\\\/2019\\\/11\\\/photo_6823_5ba5b2ed9f884_2.jpg\",\"width\":521,\"height\":261,\"caption\":\"CFDT SPIE INFOSERVICES\"},\"image\":{\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/CFDT-SPIE-Infoservices-105026597695175\\\/\",\"https:\\\/\\\/x.com\\\/CfdtSpie\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/cfdt-spie.com\\\/#\\\/schema\\\/person\\\/f03b48b2bc9af2d03d1f4f09d41cac9f\",\"name\":\"micropro\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/db178f53cf68cfcef2ed8461605bbca04671fbd6170581d20631b22c22562ad8?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/db178f53cf68cfcef2ed8461605bbca04671fbd6170581d20631b22c22562ad8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/db178f53cf68cfcef2ed8461605bbca04671fbd6170581d20631b22c22562ad8?s=96&d=mm&r=g\",\"caption\":\"micropro\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Intelligence Artificielle (IA) chez SPIE ICS - CFDT SPIE ICS","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/cfdt-spie.com\/?p=3354","og_locale":"fr_FR","og_type":"article","og_title":"Intelligence Artificielle (IA) chez SPIE ICS - CFDT SPIE ICS","og_description":"Le 15 f&eacute;vrier 2024, &agrave; l&rsquo;occasion d&rsquo;une r&eacute;union du C.S.E (Comit&eacute; Social &Eacute;conomique) de SPIE ICS, les repr&eacute;sentants des salari&eacute;s ont d&eacute;clar&eacute; un d&eacute;lit d&rsquo;entrave(plus...)","og_url":"https:\/\/cfdt-spie.com\/?p=3354","og_site_name":"CFDT SPIE ICS","article_publisher":"https:\/\/www.facebook.com\/CFDT-SPIE-Infoservices-105026597695175\/","article_published_time":"2024-03-19T14:00:40+00:00","article_modified_time":"2024-03-19T14:29:34+00:00","og_image":[{"width":696,"height":348,"url":"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg","type":"image\/jpeg"}],"author":"micropro","twitter_card":"summary_large_image","twitter_creator":"@CfdtSpie","twitter_site":"@CfdtSpie","twitter_misc":{"\u00c9crit par":"micropro","Dur\u00e9e de lecture estim\u00e9e":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/cfdt-spie.com\/?p=3354#article","isPartOf":{"@id":"https:\/\/cfdt-spie.com\/?p=3354"},"author":{"name":"micropro","@id":"https:\/\/cfdt-spie.com\/#\/schema\/person\/f03b48b2bc9af2d03d1f4f09d41cac9f"},"headline":"Intelligence Artificielle (IA) chez SPIE ICS","datePublished":"2024-03-19T14:00:40+00:00","dateModified":"2024-03-19T14:29:34+00:00","mainEntityOfPage":{"@id":"https:\/\/cfdt-spie.com\/?p=3354"},"wordCount":786,"commentCount":0,"publisher":{"@id":"https:\/\/cfdt-spie.com\/#organization"},"image":{"@id":"https:\/\/cfdt-spie.com\/?p=3354#primaryimage"},"thumbnailUrl":"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg","articleSection":["SPIE ICS (ex Infoservices )"],"inLanguage":"fr-FR","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/cfdt-spie.com\/?p=3354#respond"]}]},{"@type":"WebPage","@id":"https:\/\/cfdt-spie.com\/?p=3354","url":"https:\/\/cfdt-spie.com\/?p=3354","name":"Intelligence Artificielle (IA) chez SPIE ICS - CFDT SPIE ICS","isPartOf":{"@id":"https:\/\/cfdt-spie.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/cfdt-spie.com\/?p=3354#primaryimage"},"image":{"@id":"https:\/\/cfdt-spie.com\/?p=3354#primaryimage"},"thumbnailUrl":"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg","datePublished":"2024-03-19T14:00:40+00:00","dateModified":"2024-03-19T14:29:34+00:00","breadcrumb":{"@id":"https:\/\/cfdt-spie.com\/?p=3354#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/cfdt-spie.com\/?p=3354"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cfdt-spie.com\/?p=3354#primaryimage","url":"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg","contentUrl":"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg","width":696,"height":348},{"@type":"BreadcrumbList","@id":"https:\/\/cfdt-spie.com\/?p=3354#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/cfdt-spie.com\/"},{"@type":"ListItem","position":2,"name":"Intelligence Artificielle (IA) chez SPIE ICS"}]},{"@type":"WebSite","@id":"https:\/\/cfdt-spie.com\/#website","url":"https:\/\/cfdt-spie.com\/","name":"CFDT SPIE Infoservices","description":"S&#039;engager pour chacun, agir pour tous","publisher":{"@id":"https:\/\/cfdt-spie.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/cfdt-spie.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/cfdt-spie.com\/#organization","name":"CFDT SPIE INFOSERVICES","url":"https:\/\/cfdt-spie.com\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/cfdt-spie.com\/#\/schema\/logo\/image\/","url":"http:\/\/cfdt-spie.com\/wp-content\/uploads\/2019\/11\/photo_6823_5ba5b2ed9f884_2.jpg","contentUrl":"http:\/\/cfdt-spie.com\/wp-content\/uploads\/2019\/11\/photo_6823_5ba5b2ed9f884_2.jpg","width":521,"height":261,"caption":"CFDT SPIE INFOSERVICES"},"image":{"@id":"https:\/\/cfdt-spie.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/CFDT-SPIE-Infoservices-105026597695175\/","https:\/\/x.com\/CfdtSpie"]},{"@type":"Person","@id":"https:\/\/cfdt-spie.com\/#\/schema\/person\/f03b48b2bc9af2d03d1f4f09d41cac9f","name":"micropro","image":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/secure.gravatar.com\/avatar\/db178f53cf68cfcef2ed8461605bbca04671fbd6170581d20631b22c22562ad8?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/db178f53cf68cfcef2ed8461605bbca04671fbd6170581d20631b22c22562ad8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/db178f53cf68cfcef2ed8461605bbca04671fbd6170581d20631b22c22562ad8?s=96&d=mm&r=g","caption":"micropro"}}]}},"jetpack_featured_media_url":"https:\/\/cfdt-spie.com\/wp-content\/uploads\/2024\/03\/Comment-utiliser-intelligence-artificielle-dans-relation-client-LE.jpg","_links":{"self":[{"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=\/wp\/v2\/posts\/3354","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=3354"}],"version-history":[{"count":37,"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=\/wp\/v2\/posts\/3354\/revisions"}],"predecessor-version":[{"id":3414,"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=\/wp\/v2\/posts\/3354\/revisions\/3414"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=\/wp\/v2\/media\/3412"}],"wp:attachment":[{"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=3354"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=3354"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cfdt-spie.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=3354"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}